Returns & Exchanges

Sandy Liang accepts returns on full-price merchandise within 14 days of delivery, provided items are in original, unworn condition with all tags attached. Please note that jewelry, accessories, and sale items are considered final sale and cannot be returned.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Once your return is authorized, download and print the prepaid shipping label provided via email.

3

Package Your Items

Securely pack the merchandise in its original packaging, ensuring all designer tags and protective bags are included.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number for reference until your refund is processed.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing